What is Impact 360 Media?
Impact 360 Media is a veteran-owned digital marketing agency in Hot Springs, Arkansas, founded in 2006 by John Varnedore, a 20-Year USAF Veteran. We help contractors, home service businesses, cosmetology schools, salons and med spas get found on Google and AI search, answer every call, and book more work.
Where are you located, and what areas do you serve?
We're based in beautiful Hot Springs National Park, Arkansas, and serve businesses across the state and nationwide. Close to home, that includes Garland County, Hot Springs Village and Arkadelphia/Clark County. We meet on Google Meet, or in person if you're near Hot Springs.
How much does it cost?
Two plans, month-to-month, with a one-time $397 setup. The Lead System is $297 a month: your website with hosting and maintenance, call tracking numbers, tracked forms, AI chat, a CRM that shows where every lead came from, automatic follow-up, 1,000 texts a month, weekly Google Business Profile management, automatic review requests and a monthly report. Lead System + SEO is $597 a month and adds an AI voice receptionist with 500 minutes of call answering a month, ongoing local SEO and AI search optimization (AEO), and new and updated pages every month. If you ever go over your included texts or minutes, we show you the numbers first. Add-ons like Google and Facebook ads and done-for-you social media are priced for your business on your free visibility check. Ad spend is separate and goes straight to Google or Facebook. The plan table on this page shows what each plan includes.
Do I have to sign a contract?
No. Every plan is month-to-month. Cancel anytime.
What do I get besides a website?
A complete lead system. Your website is built for Google and AI search, and it comes connected to call tracking numbers, tracked forms, AI chat and one CRM. Every call, form and message is tracked with where it came from, and automatic follow-up keeps going until the lead replies or books.
Is there a mobile app?
Yes. Every plan includes the i360 mobile app. Calls, texts, website chat and Facebook messages, your calendar, contacts and payments are all on your phone, so you can answer a lead, book the job and send a payment link from the job site. John sends your app link and login at setup.
What happens if I cancel?
Cancel any month. Your domain, Google profile, reviews and contacts are always yours. A one-time $97 transfer fee covers exporting your full contact list and porting your tracking numbers to you. Your website files are included once you've made three monthly payments; if you leave sooner, you can pay the balance of those three months and take them with you. Hosting, AI chat, follow-up and the CRM turn off.
What happens on the free visibility check?
It's 30 minutes with John, on Google Meet or in person if you're near Hot Springs. We look at how your business shows up on Google and AI search today and what's costing you calls. You leave knowing what to fix, whether you hire us or not.
What is AEO, and do you offer it?
AEO, or Answer Engine Optimization, makes your business easy for ChatGPT, Gemini, Perplexity and Google AI Overviews to find, understand and recommend. Yes, we offer it, usually together with Google Business Profile and website SEO, because all three rely on the same accurate business facts.
Who will I actually work with?
John. You talk to him directly, not a rotating account manager. Calls, texts, reviews, bookings and payments all show up in one login on the i360 platform, and a built-in AI assistant can actually do the work for you, from writing and sending emails to updating contacts and building workflows, any time of day.